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Education
Florida State University, Tallahassee, Florida
(Expected completion: May 2011)
Ph.D. in Business Administration emphasis in Marketing
Florida State University, Tallahassee, Florida
Master of Business Administration
Florida State University, Tallahassee, Florida
Bachelor of Arts, Communication
Research
Refereed Journal Articles
Hofacker, Charles F., Mark R. Gleim and Stephanie J. Lawson (2009), "Revealed Reader Preference for Marketing Journals," Journal of the Academy of Marketing Science, 37(2), 238-247.
Book Chapters
Giebelhausen, Michael and Stephanie J. Lawson, "Sneakerheads and Custom Kicks: Insights into Symbolic Mass Customization," forthcoming in Advances in Mass Customization and Personalization, Vol.3, Mitchell Tseng and Frank Piller (ed.)
Refereed Proceedings Articles
"Does Consumer Complaining Signal Manufacturing Success?" in Academy of Marketing Science Conference Proceedings, AMS Winter – Vancouver, BC, with J. Joseph Cronin, Gavin Fox and Stacey Gossett Robinson (2008).
"The Effects of Authoritarianism on Satisfaction, Behavioral Intentions to Repurchase, and Third Party Complaining in Light of a Service Failure," SMA Conference - St. Petersburg, FL, with Stacey Gossett Robinson and Edward Ramirez (2008).
Refereed Abstracts
"Perception is Reality: The Relationship between Consumer Perceptions of Innovation, Consumer Behavior and Firm Performance," in American Marketing Association Conference Proceedings, AMA Summer Educators Conference – Chicago, IL, with J. Joseph Cronin, Mark R. Gleim, Brian S. Gordon and Stacey Gossett Robinson (2009).
"Worth Waiting For: A Differing Perspective on Wait Times," in Frontiers in Service Conference Proceedings, Frontiers – Bethesda, MD, with J. Joseph Cronin, Stacey Gossett Robinson, Michael Giebelhausen, and Mark R. Gleim (2008).
Invited Presentations
"The PhD Lifecycle: The Doctoral Student," presented at The PhD Project Annual Conference, Chicago, Illinois (2008).
Teaching Experience
Instructor, Basic Marketing Concepts, Marketing Department, Florida State University, Summer 2008, Fall 2008 and Summer 2009
Teaching Assistant, Basic Marketing Concepts, Marketing Department, Florida State University, Fall 2007 and Spring 2008
Related Industry Experience
WellPoint Health Networks
Marketing Research Analyst
S&K Menswear
Marketing Manager
Crowley Maritime Corporation
Marketing Analyst
Professional Affiliations
American Marketing Association
The PhD Project
Academy of Marketing Science
Honors and Awards
AMAF Valuing Diversity Scholarship, 2009
Leslie N. Wilson-Delores Auzenne Fellowship for Minorities, 2009-2010
AMS Sheth Foundation MDSA Conference Grant, 2008
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